Advance Care Agency is a registered NDIS provider headquartered in Blacktown, Sydney. We're not just a disability support provider, we also deliver staffing services to other providers and in-home support services. Since 2019, we've supported NDIS participants, older Australians, and organisations across NSW, ACT and Tasmania with person-centred care.
We are committed to providing support that speaks your language, so you can be assured that no detail is too small, and no need too complex, to be met with the same care. It's our responsibility to give you or your loved one the care you deserve.
OUR JOURNEY
Founded in Blacktown, Sydney
Advance Care Agency was founded with a commitment to genuine, person-centred disability and nursing care.
Growing With Our Community
We’ve grown to support over 200 participants, with a team of more than 150 employed staff, including 20+ Registered Nurses and 15+ Enrolled Nurses. Unlike agencies that lean on subcontractors, our team is our own, trained, screened and consistent.
Across NSW, ACT & Tasmania
We operate across Sydney, Blacktown, Canberra, Newcastle, Orange, Adelaide, Hobart, Mount Druitt and Dubbo, delivering NDIS support, Support at Home services, and staffing solutions for organisations.
WHAT WE STAND FOR
The aim of our organisation is to provide quality health care workers to deliver services that align with ethical and legal compliance practices while also guaranteeing comfort, dignity and independence for people with disabilities and older Australians.
To be a trusted, person-centred care provider, delivering personalised care services, especially disability support services, to people across NSW, ACT and Tasmania, including participants with complex and high-intensity needs many providers can't take on.
- Honesty & Intergrity
- Independence
- Empowerment
- Dignity & Respect
- Innovation & Care
OUR PURPOSE
Providing personalised specialist care and support services to service seekers across Australia is our vision of being a unique and person-centred care provider.
Our company is true to its fiduciary obligation to provide the health sector with quality personalised specialist care and support services. We aspire to upgrade the skills and knowledge of health care professionals. We ensure to stay on top of the latest health care and technology techniques.
Registered and audited under NDIS Commission practice standards.
Regular clinical reviews conducted by Registered Nurses.
Every 6–12 months, or sooner if needs change.
NDIS Worker Screening, Police Check, First Aid & Manual Handling.
LEADERSHIP

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IN THEIR WORDS
OUR WORKFORCE
We create genuine employment pathways for capable candidates, training and mentoring a skilled, compassionate workforce, not just filling shifts.
We also provide Auslan support for Deaf and hard-of-hearing participants.
RECOGNITION


GET STARTED
Whether you’re an NDIS participant, exploring Support at Home, or an organisation looking for staffing support, we’d love to talk.