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WHO WE ARE

About Advance Care Agency

Advance Care Agency is a registered NDIS provider headquartered in Blacktown, Sydney. We're not just a disability support provider, we also deliver staffing services to other providers and in-home support services. Since 2019, we've supported NDIS participants, older Australians, and organisations across NSW, ACT and Tasmania with person-centred care.

We are committed to providing support that speaks your language, so you can be assured that no detail is too small, and no need too complex, to be met with the same care. It's our responsibility to give you or your loved one the care you deserve.

OUR JOURNEY

From One Participant to a Team of 150+

Founded in Blacktown, Sydney

Advance Care Agency was founded with a commitment to genuine, person-centred disability and nursing care.

Growing With Our Community

We’ve grown to support over 200 participants, with a team of more than 150 employed staff, including 20+ Registered Nurses and 15+ Enrolled Nurses. Unlike agencies that lean on subcontractors, our team is our own, trained, screened and consistent.

Across NSW, ACT & Tasmania

We operate across Sydney, Blacktown, Canberra, Newcastle, Orange, Adelaide, Hobart, Mount Druitt and Dubbo, delivering NDIS support, Support at Home services, and staffing solutions for organisations.

Participants since 2019
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Employee Staff
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Registered Nurses
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Enrolled Nurse
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Yrs Leadership Exp.
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WHAT WE STAND FOR

Our Mission, Vision & Values

Mission

The aim of our organisation is to provide quality health care workers to deliver services that align with ethical and legal compliance practices while also guaranteeing comfort, dignity and independence for people with disabilities and older Australians.

Vision

To be a trusted, person-centred care provider, delivering personalised care services, especially disability support services, to people across NSW, ACT and Tasmania, including participants with complex and high-intensity needs many providers can't take on.

Our Values


- Honesty & Intergrity
- Independence
- Empowerment
- Dignity & Respect
- Innovation & Care

OUR PURPOSE

Towards What We Envision

Providing personalised specialist care and support services to service seekers across Australia is our vision of being a unique and person-centred care provider.

Our company is true to its fiduciary obligation to provide the health sector with quality personalised specialist care and support services. We aspire to upgrade the skills and knowledge of health care professionals. We ensure to stay on top of the latest health care and technology techniques.

Disability Support

In Home Support Services

Complex Care Services

Medical Escort

Caregiver Jobs

Contact Us

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Trust You Can Verify

NDIS Quality & Safeguards

Registered and audited under NDIS Commission practice standards.

RN-Led Clinical Oversight

Regular clinical reviews conducted by Registered Nurses.

Care Plan Reviews

Every 6–12 months, or sooner if needs change.

Vetted Staff

NDIS Worker Screening, Police Check, First Aid & Manual Handling.

LEADERSHIP

Meet the Team Behind Advance Care Agency

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IN THEIR WORDS

What Families & Coordinators Say

OUR WORKFORCE

Built With the Community, for the Community

We create genuine employment pathways for capable candidates, training and mentoring a skilled, compassionate workforce, not just filling shifts.

Languages we Support

Nepali
Hindi
Urdu
Punjabi
Mandarin
Cantonese
Samoan

Auslan Support

We also provide Auslan support for Deaf and hard-of-hearing participants.

RECOGNITION

Recognised for Our Commitment to Care

2022 BLACK LBA Finalist

2022 Local Business Awards — Finalist

ACA Awards 2023

ACA Awards 2023

GET STARTED

Ready to Meet the Team in Person?

Whether you’re an NDIS participant, exploring Support at Home, or an organisation looking for staffing support, we’d love to talk.

Book a Free NDIS Consultation

For Sydney, Adelaide, Canberra, Orange, Newcastle, Hobart at your preferred time